All refunds are processed by Creamfields 2017.
You are only able to claim refunds between Tuesday 28th November at 9 am – Wednesday 29th November at 9 am
Refund opening and closing time is determined by Creamfields 2017.
Full refund policy is determined by Creamfields 2017.
Refunds on lost wristbands are unable to be processed.
Refunds are processed within 14 working days following the online request. Please allow the full 14 working days to receive your payment.
Refunded amount represents the balance remaining on your wristband, excluding the initial top-up fee, VIP credits or any promotional currency provided by the Festival.
Amounts $5.00 or under unable to be processed.
All refunds are in Australian Dollars and inclusive of GST.
Please ensure bank details are submitted carefully and accurately. Please double check details before submitting.
Creamfields 2017 will not be responsible for any payments made into the incorrect bank account, provided by the submitter.
Creamfields 2017 excludes any condition or warranty, unless it is expressly set out in these Terms and Conditions or is by law incapable of exclusion, restriction or modification.
Creamfields 2017 will under no circumstances be liable for any indirect, incidental or consequential loss or damage arising in relation to any transaction entered into, or provided to the submitter.
These Terms and Conditions are governed by the laws of Victoria. The parties irrevocably submit to the exclusive jurisdiction of the courts of Victoria.
The site, its contents and operations are subject to copyright.
You agree that your access to, and use of, this site is subject to these terms and all applicable laws, and is at your own risk
Creamfields 2017 respect your privacy and the confidentiality and security of personal information provided by you. Creamfields 2017 can be found at this link www.creamfieldsaus.com/privacy-policy/
If you have any questions regarding your refund please contact us at firstname.lastname@example.org