A Structured Approach to Event Success
Phase 1: Planning:
Festival Currency ensures a seamless setup before your event begins:
- RFID Wristbands: Event-branded wristbands provided for attendees.
- Vendor Registration: Vendors register online and submit menus.
- Menu Integration: FC staff upload itemised menus into personalised vendor devices.
- Ticketing Coordination: Wristbands are linked to ticketing info via coordination with ticketing agent.
- Customisation: FC collaborates with event organisers to tailor the system to event-specific needs.
Phase 2: Pre-event:
Festival Currency prepares the venue and staff:
- Onsite Setup: FC staff arrive prior to event opening to set up systems.
- Staff Training: Training for ticketing, manual top-ups, and access control.
- Top-Up Machines: Installation of self-service top-up stations.
- Vendor Support: Distribution of devices, training sessions, and menu adjustments
Phase 3: At the event:
Festival Currency ensures smooth operations during the event :
- Ticketing & Access: Event staff scan tickets and allocate wristbands.
- Top-Ups: Attendees top-up wristbands via machines or staff held devices.
- Secure Currency: Currency is stored safely on durable, waterproof wristbands designed to last the entire event.
- Payments: Vendors accept payments by tapping wristbands with FC devices.
- Onsite Support: FC staff remain onsite for technical support for the duration of the event.
- Live Updates: Sales updates provided throughout the event.
Phase 4: Post-event:
Festival Currency wraps up the event with comprehensive post-event services :
- Sales Reporting: Detailed reports of all top-ups and vendor sales.
- Refund Portal: A dedicated website link is provided for patrons to request refunds.
- Fund Reconciliation: Any unclaimed funds are returned to the festival.
- Refund Management: Festival Currency handles refund processing via bank transfer.
